Terms and Services

1. Appointment Booking

To request our services, you must contact us through the website. Upon scheduling, you’ll receive your Home Managers information to ensure clear communication regarding service requests.

2. Service Pricing and Payment

The pricing for our services will be communicated to you during the booking process. We strive to offer competitive and transparent pricing. Payment for our services is due at the time of booking. We accept credit and debit cards. For our customers who have services multiple times a week, custom invoices will be made for ease of payment.

3. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, we kindly request that you provide us with at least 48 hours notice. Failure to do so will result in no refund for the booking but will receive 50% off their next booking. We understand exceptional circumstances occur and will try to accommodate your needs to the best of our ability.

4. Confidentiality and Privacy

Any personal information shared with us during the course of our services will be treated with the utmost respect and kept strictly confidential at all times. We will not disclose your personal information to any third party without your explicit consent. Our Home Managers upon joining our team signs NDA to keep your information secure.

5. Liability and Insurance

Oasis Home Managers is committed to providing high-quality services. However, we are not responsible for any damages or losses that occur during or as a result of our services. It is the homeowner’s responsibility to provide adequate insurance coverage for their property and belongings. However, we will provide you and any other party with any information we have that may be helpful in the event of any unforeseen event.

6. Termination of Services

Both parties have the right to terminate the services at any time, for any reason, upon providing notice. If any paid services are affected by the termination, a refund will be sent within 14 days of the termination date. Any termination request will begin the day after the termination is requested.