Frequently Asked Questions
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We offer a wide range of home management services, including routine cleaning, laundry, grocery pickup, pet care, home organization, yard tasks, etc. Services are fully customizable based on your specific needs.
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Simply click on the “Booking Tab” and fill out our Request Sheet!
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Yes, we operate Monday–Friday from 8 AM to 5 PM, and Saturday–Sunday from 9 AM to 2 PM. We can also accommodate custom scheduling based on availability.
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We recommend booking at least 5 days in advance, especially for weekend or holiday services. However, we do our best to accommodate last-minute or emergency requests when possible.
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Yes! Consistency is important. We’ll assign a dedicated home manager to your household whenever possible, so you can build trust and familiarity with your service provider.
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Absolutely. All team members undergo thorough background checks and are fully insured, ensuring your home is in safe, professional hands.
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Yes, because we believe in using the same products your household is already comfortable with. This ensures consistency, avoids allergic reactions or sensitivities, and maintains your preferred level of cleanliness and scent.
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Not at all. Many of our clients provide access through a smart lock or key arrangement. We prioritize security and will follow your preferences for entry and instructions.
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We accept major credit cards, debit cards, and digital payments. Invoices are sent electronically after each service, and recurring plans can be auto-billed.
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We offer both! You can book a one-time service (great for events or seasonal deep cleans) or choose recurring visits—weekly, biweekly, or monthly.
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We understand life happens. Just give us at least 24 hours’ notice for cancellations or rescheduling to avoid any fees. Same-day changes may incur a service charge.
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We proudly serve New Albany, Dublin, Upper Arlington, Bexley, Powell, Worthington, Gahanna, Grandview Heights, Marble Cliff, Hilliard and surrounding cities. If you’re unsure whether we service your location, just contact us!
Didn’t answer your question? Please Contact us and we’ll get back to you shortly!